Archive for the ‘Durham’ Category

Deficit shrinks at Durham convention center

Wednesday, November 28th, 2012

BY JIM WISE - JWISE@NEWSOBSERVER.COM

via The News and Observer

After the Durham Convention Center’s first year under new management, Durham taxpayers are more than $700,000 better off.

For fiscal year 2011-12, the center’s operating deficit was $297,223, according to its annual report. Under the previous management company, the 2010-11 deficit was about $1 million, after a 2009-10 deficit of almost $1.4 million.

“We’re very pleased,” said Patrick Byker, chairman of the center’s board, who reported last week to county commissioners and City Council members.

In early 2011, the city and county hired Global Spectrum, a Philadelphia subsidiary of Comcast Inc., to run the jointly-owned center. Shaner Hotel Group had run the convention center for 15 years, but a consultant’s review of the center’s finances recommended that the city and county consider other operators.

Public-owned convention centers typically operate at a deficit, but the consultant concluded that Durham’s was inordinately high. The center’s budget anticipated a deficit of almost $637,000 in 2011-12. Due to renovations, the convention center operated for only 10 months of the fiscal year; for a full 2012-13 year, the budgeted deficit is $572,000.

According to the annual report, Global Spectrum’s use of staff and energy efficiency, and renegotiated supplier contracts, accounted for significant savings. Utility costs were down 41 percent and labor costs for food and beverage service were down 43 percent. Salaries were cut 35 percent.

At the same time, the center benefitted from a $6.9-million renovation that included new heating and air conditioning, a new sound system and lighting and new floor and wall coverings.

“We have a top-quality facility that can go toe-to-toe with any other convention center in the Southeast, I think, in terms of quality,” Byker said.

Officials receiving the report did mention areas that need improving, though, including an outdoor fountain that has required significant maintenance and repair work, and the need for more staff training.

 

 

Center’s contract put out to bid Companies have till Oct. 26 to make Convention Center proposals

Wednesday, January 18th, 2012

Center’s contract put out to bid

09.26.10 – 11:38 pm
By Ray Gronberg
gronberg@heraldsun.com; 419-6648

DURHAM — City and county officials have put the management contract for the Durham Convention Center out to bid in hopes of finding an operator who will
help stem the tide of red ink it now generates.

A request for proposals gives companies until Oct. 26 to explain how they would market and run the downtown meeting center, which of late has been requiring a combined subsidy from the two governments of about $1.2 million a year.

The governments are ending an existing management deal with Shaner Hotels, the owner of the adjoining Durham Marriott, as of Dec. 31.

Administrators believe Shaner will put in a new bid, as the convention center and the Marriott share a lot of space.

But before putting the contract out for bids, officials “kicked the tires a bit and found out that there are [other] people interested in giving us a proposal,” City Manager Tom Bonfield said.

Forcing companies to compete for the next management contract was among the key recommendations of a consultants’ report earlier this year that criticized the existing deal with Shaner.

The report, drafted by Hunden Strategic Partners, said city and county officials made a bad deal with Shaner in 2005 that allowed the hotelier to improve its bottom line at the convention center’s expense.

The consultants estimated that the two governments were shouldering about $500,000 a year in excess costs for convention center employees whose work was also benefitting the hotel.

Officials also believe Shaner has been using some convention center space for its own purposes without formally leasing it. That’s going to stop, no matter which company wins the next management contract, County Manager Mike Ruffin said.

Going forward, Shaner officials are “going to have to pay for what they lease, and lease for what they want,” Ruffin said.

The convention center will be closed for renovations during the first half of 2012,allowing a new operator a chance to settle in.

City and county officials are willing to negotiate the terms of a new contract, but they’ve attached to the request for proposals their own ideas about what a deal should look like.

They suggest a 5-year contract that would pay the winning company a fixed annual management fee, plus several bonuses rewarding financial results and good customer service that, if hit, would match the fixed fee.

The figures they put on the fee and incentives suggest that they went into the process willing to pay the winning bidder nearly $1.1 million over the life of the deal.

Officials also want a fairly broad set of termination rights, including a clause allowing them to fire the operator if losses at the facility are significantly greater than expected for two years running.

Bonfield said officials have “no preconceived notions” about wanting to replace Shaner, nor are they convinced Shaner’s control of the Marriott gives it a built-in advantage versus other potential bidders. On that front, “I guess we’ll just have to wait and see,” Bonfield said.

Ruffin said he is “very comfortable with the direction we’re headed” and dead set on reducing the center’s subsidy demands. “I’m convinced that can happen,” he added.

The chairman of the Durham Convention Center Authority, lawyer Patrick Byker, also indicated that he’s happy with the approach city and county officials are taking.

“The convention center, let’s face it, is a significant burden on city and county taxpayers,” Byker said. “We have to be sure we’re getting the best deal we can.”